Store Information & Policies
Shipping and Handling
All ceramic pieces will be sent through Australia Post. Please allow up to three-five business days for orders to be processed and sent. You will receive a tracking number via email once your item has been shipped.
A flat rate of $15 applies for postage and handling.
Please contact me via email regarding international shipping.
Refunds and Returns
Please choose your ceramic piece carefully as a change of mind does not apply to any refunds, returns or cancellations. Each piece has been carefully planned and design by Maricelle Olivier. Any slight imperfections and/or variations add to the uniqueness of each piece.
All ceramic pieces are packed with care. Returns for a full refund shall only be offered if an item/s arrive at its destination damaged. If this is the case, Maricelle Olivier Ceramics will cover costs for shipping to return the ceramic piece.
Disclaimer
Photographs do not do justice to tangible ceramic pieces, but every effort is made to provide an accurate representation of each product's colour and design, with limited editing to the photographs. Please take into consideration that actual colours may vary slightly, due to different device screen settings.